You will find a lot of website hosting companies on the market today, yet the majority of them are resellers that have limited resources, especially when it comes to support. A good way to distinguish them is the option to contact the company by phone. The level of support that you will receive via this particular way of communication will vary based on the supplier - several of them provide you with experienced phone support, many others offer basic and customer support only as some matters are more time-consuming and it would be more convenient to be resolved through a ticket, particularly when the situation has to be escalated. Still, it's good to know that you could always reach your hosting provider as there are countless small problems which can be managed effectively and in a timely manner through a phone call, not mentioning that you can get more info regarding the services before you become a client.

Phone Support in Website Hosting

As we have live telephone support 14 hours every day, you'll be able to contact us and speak with our customer support agents to get more information about all Linux website hosting packages that we supply and make sure that our servers match the system requirements for your web sites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents and you can call the one nearer to you - in the USA, the UK or Australia. If you're already an existing customer, you'll be able to call about general and billing issues, and about some technical ones. In case the trouble is strictly technical or it can take longer time to investigate, you should use our ticketing system, that will allow both you and our technical support team to monitor the information given by both sides.

Phone Support in Semi-dedicated Hosting

Every time you need additional information about the Linux semi-dedicated hosting packages that we offer, you are able to call one of the three support phone lines that we have worldwide - in the United States of America, the UK and Australia. Thus, you can check in advance if our services will be suitable for your web sites. In case you are already our customer and you've got a semi-dedicated account, you are able to get in touch with us on the phone for fourteen hours every day about any billing or basic questions. For entirely tech problems you will have to use our ticketing system in order to contact our tech support since someissues just require additional time to be taken care of, but we can assist you on the phone with a number of minor tech problems as well, saving you efforts and time.