Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our crew of qualified professionals will do their best to answer to your help inquiries in approximately 1 hour. If, however, the difficulty you have come across needs the assistance of the Administrators’ =Department,= we will send the ticket to the technician on duty and will submit a comment to tell you.

  • Top quality support service
  • Top–quality Customer Help Service

  • We give you 7 days a week technical assistance via a super–fast ticketing system built into your Control Panel. You can email us at any time about any of the software packages that come pre–configured on your virtual server, which include the chosen Linux OS, the server admin panel and our custom made Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • Each section of the Web Hosting Control Panel that is provided with no charge with your VPS offers you an internal collection of articles. There’s a range of comprehensive how–to content articles and a variety of step by step video courses that demonstrate all the important website administration duties. You can find them by clicking the Help or Video control keys in the right side of each Control Panel section.