A 99.9% Server Uptime
Our website hosting platform is based on a reliable, high–end hardware architecture and a strongly tweaked Linux distro. That is why, regardless of what your website is, or how many visitors you’ve got, or even in case there is a denial–of–service attack, our hosting servers will remain up and your websites will stay visible online.
All Linux website hosting packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
To be able to offer a top–class web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure a superluminal connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you opt for: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not satisfied with our services, or if you find them inadequate, or if you decide that you need to have a Linux VPS packages instead of a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain total control over your domains even if you cancel your hosting account with us.
24/7 Technical Support
When you have a web hosting firm, your technical support engineers are of prime importance. This is why we have cautiously chosen a highly knowledgeable team of tech support engineers, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are replied to in less than an hour and our average response time is below 20 minutes!